Overview
We value our customers and aim to provide high-quality products. Please read our Refund & Return Policy carefully before placing an order.
✅ Returns
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Customers can request a return within 7 days of receiving the product.
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The item must be unused, unwashed, and in its original condition with tags and packaging intact.
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Sale or discounted items are not eligible for return, unless the product is defective or incorrect.
❌ Non-Returnable Items
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Customized or stitched products
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Items damaged due to misuse
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Products returned after the return period
🔁 Exchange Policy
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Exchanges are allowed only in case of size issues or wrong product delivery.
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Exchange requests must be made within 7 days of delivery.
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Product availability is subject to stock.
💰 Refund Policy
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Refunds are applicable only for defective or wrongly delivered items.
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Once the return is received and inspected, the refund will be processed within 7–10 working days.
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Refunds will be issued via bank transfer or original payment method (if applicable).
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Shipping charges are non-refundable.
🚚 Return Shipping
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Customers are responsible for return shipping costs, except in case of damaged or incorrect items.
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We recommend using a trackable courier service for returns.
📩 How to Request a Return or Refund
Please contact us with your Order Number and clear product images at:
📧 Email: yasirtanolicloth@gmail.com
📞 WhatsApp: (03013356005)
⚠️ Important Note
Colors may slightly vary due to lighting and screen resolution. Such variations are not considered defects.
